Business Domain - Energy and Utilities

Monitor and manage events from all elements of the network infrastructure (power devices, communications/data network, systems, infrastructure).

Manage the life cycle of an asset or meter (acquisition, compatible unit estimating, work management, inventory control, location, configuration, preventive maintenance, safety and disposal).

Turn (real time) data into actionable information (analytics, business dashboards, assess carbon reduction programs, energy line load profiles, workforce metrics, new interactions with customers, monitor personal utility consumption, costs and power sources).

Personalized customer experience, combining self-service capabilities with interactive communications, more control of their utility management, helping Customer Service Representatives to better serve customers.

Tools and best practices to help create or redesign, model, simulate, implement and support new core business processes.

The need for greater visibility and control of content and processes to lower risk.

Hardened TCP/IP security technologies and software architectural frameworks to implement an end-to-end security architecture within the utility network.